Autopay service offers to recharge your balance for the amount that is lacking to reconnect packages and unlims from the linked payment method.
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How does Autopay service work?
In case of lack of balance on the day you reconnect packages and unlims, you'll get a request for an autopay in the izi app, for the amount that is lacking to be written off.
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How to activate Autopay service?
On the main application screen, tap «Top-up»;
On the top-up screen, tap the «Set up Autopay» button;
Choose or set payment method from which the money will be charged;
Click «Activate Autopay».
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How to deactivate Autopay service?
To deactivate Autopay service:
On the main application screen, tap «Top-up»;
On the top-up screen, tap the «Set up Autopay» button;
Choose a card with an Autopay icon;
Press the «Deactivate Autopay» button.
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How do I change my Autopay card?
To change your Autopay card:
On the main application screen, tap «Top-up»;
On the top-up screen, tap «Set up Autopay»;
Choose a payment method from which the money will be charged;
Click the «Change card» button.
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I mistakenly clicked «No» on the Autopay request. When will the next request come?
The request will appear on the day when the next service is reconnected. izi will calculate the total amount of money that is lacking on the balance to recharge two or more services not reconnected earlier.
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I received a request from Autopay service: when I top up the balance, I got an error notification: try again.
Check your Internet connection and the validity of your card. If the card is valid, you will receive another autopay request shortly.
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How will I know when izi is going to charge my card?
In case of lack of balance on the day you reconnect packages and unlims, you'll get a notification on your phone. An autopay request will appear on the izi's main screen.
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I received a request from Autopay service, but an error on the bank's side came up during the top up. When will the next request come?
The request will appear on the day when the next service is reconnected. izi will calculate the total amount of money that is lacking on the balance to recharge two or more services not reconnected earlier.
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If I activated Autopay and deleted the payment method from the app, will I get balance top up requests?
No, the Autopay service will be automatically deactivated.